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HP Recommended

Dear HP community,

My HP laptop , Model - HP ProBook 635 Aero G8 Notebook PC, Serial no. -> [Personal Information Removed], is causing system crash everyday very often -> I get Blue screen of death error & followed with DMA protection error -> ie., "A device attempted to access memory that it was not allowed to access"

Could you please do the needful in fixing this issue, as I am stuck with this from many days, no clues yet that why I am getting this problem & puzzling around to how to fix this problem

Kindly do the needful as early as possible.

Best Wishes,

1 REPLY 1
HP Recommended

Friendly reminder!

 

May I know please, if there was any updates onto fixing this BSOD?,

 

Now that after disabling "DMA Protection "  ie.,

Enter the BIOS (Spam the F10 key), select Advanced --> System Options, disable DMA Protection 

-> I am unable to see this DMA protection error

 

But still, I am hitting the BSOD error, with different stop codes at times 1. MEMORY_MANAGEMENT (most frequently I see this error) 2. CRITICAL_PROCESS_DIED 3. KERNEL_SECURITY_CHECK_FAILURE

 

As I tried even reinstalling Windows twice, as well but still no luck

 

Could you please kindly do the needful, as early as possible

 

Many thanks in advance.

 

Could you please do the needful as early as possible

 

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