Blue screen on windows 10 installation for HP Pavilion Notebook - 15-ab143cl (ENERGY STAR)

[Shehan550]

Dear all,

I am a poor guy from srilanka, and I have brought a second hand laptop HP Pavilion Notebook - 15-ab143cl (ENERGY STAR) for my graphic designing activities and other activities. Yesterday it was displayed some error massages and restarted and not worked properly. I exactly know that the OS is not working properly. So I tried my best to install windows 10 with my friends, but I couldn't do that(it always shows blue screen when installing windows 10). So we have installed windows 8.1 and then it worked normally. 

So now I want to know that is it ok to work with windows 8.1 or

Do I want to install windows 10 to do my  work?

If  I want to install windows 10 then can any one help me how to do that?

what kind of windows suitable for that ? 

How to Install it ? 

Please be kind me to help me on this situation,

Thank you all

Shehan Shanaka

[WAWood · Accepted solution]

@Shehan550 

According to the HP product info for your PC, it came with Win10 preloaded -- so there is no reason why Win10 would not work on it.

But ... you said it was having problems, so the filesystem could have become corrupted, or if it was crashing, running real slow, or apps were failing to launch or run properly, those are indications of a failing hard drive.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...

3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

[Shehan550]

Dear sir,

Thank you for you'r kind help.

Actually my pc is  UEFI support laptop,

I have downloaded original os win 10 from my own laptop and installed 

(According to me I think it is the only thing that have to do)

before that i have installed win 8.1

[Shehan550]

It is very essential to install latest BIOS updates Before doing all works.