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‎09-05-2021 05:54 PM

HP Recommended
Product: Hp laptop 14-bwoxx

Inherited my husband’s laptop after he passed I turn the laptop on I get the blue screen it says recovery your PC device needs to be repaired what do I do how do I fix it

Category:
3 REPLIES 3

‎09-06-2021 01:38 AM

HP Recommended

did it fall? or did u do any upgrades?

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‎09-06-2021 02:54 PM

HP Recommended

Yes I updated it . It worked fine. I turned it off for the night am when I went to use it a couple days later I had issues like the blue recovery screen saying I need usb drive or disc in which I do not have .

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‎09-07-2021 03:22 AM

HP Recommended

The “Windows Error Recovery” issues usually occurs due to corrupt system files, hardware change or issue with Boot configuration data. However, the issue can be resolved by using the below mentioned methods:

 

  1. Remove recently added hardware
  2. Run Windows start repair
  3. Boot into last known configuration
  4. System restore
  5. Perform Startup repair
  6. Reinstall Windows

 

Further, you can also check the below link for steps to be followed in each method:

https://windowsreport.com/windows-error-recovery/

 

Hope it helps!

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