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HP Recommended

IMG_1254.jpeg

 what exactly needs to happen here? 
explain it like I’m 5. Pls. 

2 REPLIES 2
HP Recommended

This nearly always means the primary drive is failing, will need to be replaced, and Windows reinstalled on the PC.


See the following HP Guide for more information:


https://support.hp.com/au-en/document/ish_3053911-2842957-16



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Thanks. Working my way through the guide. 
step 1–done. 
step 2–can’t do this if windows is not opening

step 3–quick + SMART test passed. Doing the long DST now… 

 

 

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