Blue screen stop: 0x000000ef then hard drive not found

[GRPC]

The computer starts up and works fine, then, after a while, could be minutes or hours, I'll get a blue screen with the code stop: 0x000000ef CRITICAL_PROCESS_DIED

If I press f2 and test the hard drive, it will say there is no hard drive.

Here's the weird part, when I reboot if from there, it starts fine.

I have a feeling I need to get a new hard drive, but the fact that it doesn't show up after a blue screen, then is there when rebooted, I'm not sure what to do.

Has anyone seen this before?
Does anyone have a fix for this?

[AP002]

Hello,

if you had more information about the crash it could help, you should look at the dump file, where it is written which part is the problem, you can open it with WinDbg.exe, which is already on your computer, so you can search on the internet more accurately what is the solution for your problem. Looking forward to hearing from you.

Regards

[GRPC]

Thank you for responding but there is no windbg.exe on that computer. Just to clarify, I opened explorer in the c drive I ran a search for windbg.exe and nothing came up.

[AP002]

Hello,

did you also try in search bar in your taskbar?

If you really don't have it, you can use this link, to get it: https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools

[GRPC]

I loaded the ssd into another computer to back up the files, then today I went to see the drive again and it's completely corrupted. I'm formatting it and reinstalling windows. I suspected either windows is corrupted, the ssd is bad or maybe the motherboard.

I'll just have to see if this error occurs on the new install.

Thank you for your time.

edit: within 10 minutes of running the new install of windows, it did the same crash, so it's most likely the ssd, hopefully is not the motherboard.