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Locked

‎05-25-2021 11:29 AM

HP Recommended
Product: AMD ryzen
Operating System: Microsoft Windows 10 (64-bit)

At first when click on something to print it shut the browser and kept doing. Tried to shut down lap top to reboot, it would let me kept glitching so I had to a hard reset and  now have the blue screen .

1 REPLY 1

‎05-28-2021 06:35 AM

HP Recommended

@LaTonya12

 

Welcome to HP Support Community


I would like to help

 

To assist you better please let me know the Product Number or the complete Product Model

 

You can refer to this Link: https://support.hp.com/in-en/document/c03754824


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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