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‎05-15-2022 06:07 AM

HP Recommended
Product: HP ENVY - 13-aq1025tu
Operating System: Microsoft Windows 11

Has anyone found a bluetooth driver for HP Envy 13 on Windows 11?

5 REPLIES 5

‎05-15-2022 06:38 AM

HP Recommended

Hi, @alyce6 did you make a recent upgrade to Windows 11? 

 

If you go to the self-service page for your laptop you will see software and drivers but they are only supported for Windows 10.

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-13-aq1000-laptop-pc-series/29126477/model/3...

 

 

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‎05-15-2022 06:56 AM

HP Recommended

Hi, @alyce6 

 

Below is the link to the product specs for your notebook.

 

HP ENVY - 13-aq1025tu Product Specifications | HP® Customer Support

 

It comes with an Intel® Wi-Fi 6 AX 201 (2x2) and Bluetooth® 5 Wi-Fi adapter.

 

I don't know why the BT isn't working on W11, but you can download the latest W11 driver for it directly from the Intel site at the link below...

 

Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*

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‎05-16-2022 03:23 AM

HP Recommended

Yes, I recently upgraded to Windows 11. I have tried installing the divers linked and they didn't work

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‎05-16-2022 03:24 AM

HP Recommended

I have tried to install this driver with no success. When I try to add it manually in device manager it can't install the driver.

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‎05-16-2022 06:57 AM

HP Recommended

Unfortunately, I don't have any other suggestions for you to try because the Bluetooth should have worked after you upgraded to W11 in the first place.

 

The same Wi-Fi and Bluetooth drivers are used for W10 and W11 for the Intel Wi-Fi adapters.

 

I was just hoping a driver update might fix the problem.

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