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‎01-31-2018 07:29 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

So everyone I have asked before has told me that my laptop modle does not have bluetooth and for the most part this seems to be the case as I don't think that it has ever for the past 3 years I have had it. 

Lately however when ever I would get a notification in the action center the bluetooth tile would appear with the others then disappear.  Is this a glitch or something that is meant to happen or is something seriously wrong with my laptop where it has deleted my bluetooth that it came with? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2018 08:14 PM

HP Recommended

It appears from the Product Specifications that your laptop doesn't have Bluetooth incorporated into the wifi adapter.  I believe that the notification that you are receiving is a glitch that will not cause any problems.  Most likely you would have to do a full System Recovery to eliminate it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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8 REPLIES 8

‎01-31-2018 07:49 PM

HP Recommended

@ErikaRam, welcome back to the forum.

 

I presume we are still talking about your Dell laptop.  Is this correct?  If so, it would help if we had the model so we can review the specifications.  Without seeing the specs, I can't say for certain, but I don't believe that you have a major problem.  Just a glitch that is irritating.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎01-31-2018 08:00 PM

HP Recommended

No not my new Dell my old HP I have had for 3 years now. My dell had problems of it's own and we brought it back.

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‎01-31-2018 08:02 PM

HP Recommended

Thank you for the additional information, @ErikaRam.

 

What is the model or product number of your HP laptop?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎01-31-2018 08:03 PM

HP Recommended

Product number is P1A95UA#ABA

 

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‎01-31-2018 08:04 PM

HP Recommended

The product number is P1A95UA#ABA

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‎01-31-2018 08:14 PM

HP Recommended

It appears from the Product Specifications that your laptop doesn't have Bluetooth incorporated into the wifi adapter.  I believe that the notification that you are receiving is a glitch that will not cause any problems.  Most likely you would have to do a full System Recovery to eliminate it.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎02-03-2018 10:06 PM

HP Recommended

Thank you so much, I was worried that it deleted my bluetooth that came with it. But as you say it never came with it in the first place then yeah it's most likely a glitch. It also only shows the tab thing under notifications when my computer is on idel for a long time/sleep and i turn it back on. It's there then it vanishes. So I think that's just my laptop waking itself up and stuff. 

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‎02-04-2018 11:24 AM

HP Recommended

I believe that is a good diagnosis of your situation, @ErikaRam!  Good luck.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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