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‎04-18-2026 11:26 AM - edited ‎04-20-2026 07:18 PM

HP Recommended

Hello,

my MediaTek Bluetooth adapter stopped working and shows a yellow warning icon in Device Manager with the error:

"Windows has stopped this device because it is not working properly. (Code 43)"

What I have tried so far:

  • Disabled and re-enabled the adapter in Device Manager

  • Updated the driver via Windows Update

  • Uninstalled the adapter and let Windows reinstall it

  • Ran the Bluetooth troubleshooter

  • Checked for the latest Windows updates

 


Any help would be greatly appreciated.

Thanks in advance

 

1 person had the same question
2 REPLIES 2

‎04-20-2026 07:38 AM

HP Recommended

Hi @shou28,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi

I'm an HP Employee.


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‎04-20-2026 07:20 PM

HP Recommended

Got it resolved, a windows reset did the trick for me.

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