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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Bois is forever initializing

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04-17-2025 01:43 PM
@Cindi16, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If your HP laptop is frequently restarting during the BIOS initialization process, there are several steps you can take to troubleshoot the issue:
Check Power Source:
- Ensure that your laptop is connected to a reliable power source.
Perform Hard Reset:
- Power off the laptop.
- Remove the battery (if possible) and disconnect the AC adapter.
- Press and hold the power button for about 15 seconds.
- Reconnect the battery and the AC adapter, then power on the laptop.
Check for External Devices:
- Disconnect all connected peripherals such as USB drives, external hard drives, and printers.
- Restart the laptop to see if the issue persists.
Access BIOS Menu:
- Turn off your laptop.
- Turn it back on and repeatedly press the F10 key as it boots up.
BIOS Update:
- Some issues may be resolved with a BIOS update. You can check if there are updates available for your specific model.
- Visit the HP Support website to find the latest BIOS update.
Also, refer to this guide: HP PCs - Computer does not turn on, start, or boot | HP® Support
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊
Regards,
Garp_Senchau
I am an HP Employee