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Locked

‎08-02-2022 10:29 PM - last edited on ‎08-03-2022 07:05 AM by Retired

HP Recommended
Product: HP EliteBook Folio 9480m Notebook PC

Hi,

Received an EliteBook folio 9480m. in great shape from eBay but the BIOS has an administrative password. I have contacted the seller and hopefully (s)he responds. I reached out to HP support but they said they no longer provide help for resetting BIOS passwords and told me essentially to replace the motherboard. I can at least boot into Windows but I cannot boot into legacy/MBR drives since the BIOS is configured for UEFI only and I cannot change anything in there. If I try updating the BIOS, it asks for the BIOS password which I do not have. Any help is appreciated, thanks!

[Personal Information Removed]

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1 person had the same question
1 REPLY 1

‎08-03-2022 07:05 AM

HP Recommended

Hey 🙂

 

 

 

Thank you for visiting the HP Support Community.

 

 

 

According to the Community's Rules of Participation:

 

 

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

 

Regards,

 

 

 

MarcusC

I work on behalf of HP.
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