Boot Configuration Data file is missing

[simonpk]

Hi,

I have a problem with my laptop and would appreciate some advice. The tech spec for my machine  is as follows :

Model : HP Pavilion g6 Notebook

Product No. : C8D20EA#ABU

Serial No. : [Private information removed]

DOB : 12/20/2012

Board ID : 1849

BIOS : F.17

When I boot up I get the message :

Your PC needs to be repaired

The Boot Configuration Data file is missing some required information

File:\BCD

Error Code 0xc0000034

You’ll need to use the recovery tools on your installation media. If you don’t have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

Any advice as to what to do next would be much appreciated

simonpk

[TEJ1602 · Accepted solution]

@simonpk, Welcome to HP Support Community!

If you recently installed an additional hard drive, turn off the computer and remove the drive before using the following steps: (Click here for details)

• Open HP System Recovery:

CAUTION:

Please backup your data before proceeding further:

• Press the F11 key repeatedly while the computer is starting.
• If you have a recovery disc, turn on the PC and insert the first recovery disc into the drive. Use the disc to enter the system recovery.

1. Select Microsoft Startup Repair tool and wait for the repair to find and fix errors. When finished, restart the computer; even if the startup repair tool finds errors but cannot fix them.
2. If the error message persists, open the recovery manager screen as was done in step 1.
3. At the recovery manager screen, press ALT + D.
4. Enter the following text at the command prompt: bootrec /rebuildbcd
5. If bootrec displays "Add installation to boot list?", press y.

After bootrec completes successfully, the computer displays "The operation completed successfully".

1. To close the command prompt, enter the following text: exit
2. At the Recovery Manager screen, select Microsoft Startup Repair tool (again) and wait for startup repair to find and fix errors. When finished, restart the computer.
3. The error should no longer open. If it does, perform a system recovery, making sure to backup important files.

If you removed a hard drive before using these steps, replace the drive. If the error occurs again, make sure the additional hard drive is not set as an active drive. Only the main bootable drive should be set as active.

For more steps, you may also visit a similar HP forums post: Click here & here.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[simonpk]

Hi TEJ1602,

I followed your advice and was able to kick off the recovery process although my recovery disc was HP, not Microsoft.

So, slightly different route but arrived at the right destination with no loss of data.

Your help was very much appreciated.

Regards

simonpk