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Boot Device Not Found Error

HP Recommended
Pavillion Desktop 510-a010

My father in-law's computer randomly stopped working. Upon start up, he is getting a blue screen with an error message stating: "Boot Device Not Found. Please install an operating system on your hard disk."

The operating system he has is Windows 10 (unsure if 64 bit/34 bit/etc).

 

I had gotten this message on my HP a while back, but as I work from home on my computer I had no time to try to diagnose the issue and just bought a new one. Is this common with HP's, and how can I fix this for him?

 

I ran diagnostics tests. Hard drive test (quick and extensive) both pass the SMART check, but fail the Short DST (?) test.

I am unsure where to go from here. Please advise on any way to fix this, thank you.

 

Product number is: V8N84AA

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HP Recommended

@Aleks_DP

 

Welcome to the HP support community.

 

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

 

Step 2: Restore BIOS default settings

 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)

 

Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.

 

Step 5: Perform an HP System Recovery

 

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions:

Click here for instructions.

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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