Boot Device Not Found

[Ryan27]

My problem is that on power up I am displayed with the message Boot Device not found, and it says to install an operating system on it, upon googling I’ve tried all the recommended help on the official website, except from pressing f11 on start up to factory reset, as it doesn’t work. I’m looking for any solution to fix my laptop, I don’t care if this factory resets it and I lose all my data. Thanks I’m advance for any help.

[WAWood]

@Ryan27

Hello;
Allow me to welcome you to the HP forums!

I read your post about no boot device found and wanted to help.
 
These problems are generally due to one of two basic problems:
1) Failed hard drive
2) Corrupted/missing boot loader files
 
As to the first, please follow the directions in this link for testing your hard drive http://support.hp.com/us-en/document/c00439024
 
If that confirms your drive has failed, then you need to replace it.  Please report back if that is the case.
 
As to the second, you will need access to a working PC for this step in order to create the media needed to repair your PC boot loader.
 
Once you have that, please download and create Win10 install media from this link: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10
 
Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit).  While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!
 
Boot from the media you created, and follow the directions in this link: http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html
 
You will need to go to the Advanced Options screen and click on Startup Repair.  You will probably have to run Startup Repair three times for it to fix all the boot loader problems.
 
When done, your PC should boot OK. If it does not, there is a more serious problem.

[Ryan27]

Hello  thank you for your quick response and sorry for my equally late one. Upon your first section of help I assume it meant the Hard Drive Check, upon which with the quick check I get the message of a short DST check which has failed and with the extensive check the long DST has also failed. I’m going to assume this pretty much means that my hardive is going to need replacing.

[WAWood · Accepted solution]

@Ryan27

Sorry ... but you're correct.

The drive will need to be replaced. When you remove it, you will see that it is a 2 1/5 inch laptop SATA drive.  
 
You can replace this with any similar laptop drive of the same capacity or larger.
 
If the PC is still under the original one-year HP warranty, or if you have purchased an Extended Warranty and that coverage is still in place, you should be able to get the drive replaced by HP at no charge.  To explore that option, you would have to contact HP Customer Support.
 
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
 
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
 
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
 
If you have trouble finding a phone number, then try: 1 (800) 474-6836

[Ryan27]

Ahhh **bleep** that sucks, oh well needs must and all. Thank you for your help anyway.