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HP spectre x360 Convertible 15-b10XX

Hi, I’m experiencing difficulties trying to boot up my computer. Every time I try to boot up my computer I get an “Boot device not found” or “Please install an operating system”. I have tried to look for the problem in The hardware diagnostics test to see if my hard drives or anything failed to work, but everything passed its test. I have also tried to do a Individual hard drive quick Check, but It says “No hard drive installed. Please check that the power and data cables are connected properly”.  I have no idea what to do, Please Help !! 

1 ACCEPTED SOLUTION

Accepted Solutions
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@Lesly717

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01443463 and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

I am having same problem and was wondering the windows update that occurred shortly before this was the cause?

HP Recommended

@Lesly717

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c01443463 and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.