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HP Pavillion Notebook
Microsoft Windows 10 (64-bit)

So i tried factory resetting my laptop because i was having issues, this procedure froze. So i turned off my laptop and now I cant boot my laptop at all. Get the following errors.

 

Boot device not found, please install an operating system on your hard disk. Hard disk (3F0)

 

I've ran the system diagnostics and everything comes back okay, this is doing both the quick and extensive checks.

 

Thanks in Advance.

2 REPLIES 2
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@Ignition91 

Hello,

What is the exact model of your laptop (e.g. 5ES85EA)?
To find this product number P/N: this document.


Run the Extensive Test as follows:
  1. Hold the power button for at least five seconds to turn off the computer.
  2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
  3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
  4. Click Extensive Test.
  5. Click Run once.
    While the test is running, the time remaining and test result for each component displays on the screen.
  6. If a component fails a test, write down the Failure ID (24-digit code) and submit it to us in your next response. This information is also available in the Test Logs section of the main menu.

The hard drive and it may need to be replaced to resolve this issue. If possible, back up your personal files to a flash drive or external hard drive as soon as you can.

 

The following documents are available for reference:

 

Best regards,:Wink:



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Hello, thank you for the reply. 

 

The model number is 4XY78EA..

 

I have already done the extensive check and everything came back fine.

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