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D1E01UA#ABA
Microsoft Windows 8.1 (64-bit)

My device is a MODEL: 2000-2C22DX

                           PRODUCT: D1E01UA#ABA

I started up my device and had Boot device not found message. Hard Disk (3F0)

I did a memory test and hard drive check. Both passed

My bios version is 1.6.0.0

The screen I have shows HP PC Diagnostic UEFI 

What do I need to do to get my notebook back up and running?

 

Thank you

Egon Gantner

2 REPLIES 2
HP Recommended

@CrazyMrG 

Windows PCs use two different sets of files to get you to a working desktop.

In terms of the first, Windows boot files, you need to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC:
1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx
2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.

It will now do the repairs, listing the things it has done.

When finished, select the option to Restart the PC.

If this worked, the boot repair succeeded and you will have your PC back.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Took laptop to get checked out.  Turns out the hard drive did crash.  I'll have to replace the laptop due to repairs will be about the same for a new one. Thank you members for your help.  

 

Thanks again,

MrG

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