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‎05-09-2020 06:21 PM

HP Recommended
Product: EliteBook
Operating System: Microsoft Windows 10 (64-bit)

I tried changing the drive from mbr to gpt and then I restarted the computer. I was trying to change from bios to UEFI.

6 REPLIES 6

‎05-18-2020 04:24 PM

HP Recommended

@Daniella_1 Welcome to HP Community!

 

I understand that you are getting a boot device not found an error.

 

Please perform the below steps and check.

 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

 

Set BIOS default and restart:

  1. Restart your notebook.
  2. During startup, press F10 repeatedly until the BIOS menu is displayed.
  3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
  7. The computer restarts using the default settings.

Please perform the hard drive test and check.

 

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to Component test.  

5) From the list, run the Hard Drive (extensive) test.  

 

Please refer to the below link to troubleshoot the issue.

 

https://support.hp.com/in-en/document/c01443463

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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‎05-18-2020 07:41 PM

HP Recommended

Thank you for responding. I tried the above and it didn't work. However, I was able to fix the issue. 

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‎06-06-2020 10:14 AM

HP Recommended

OMG, this issue occurs very frequently for one month ago，so annoying.

X360 SPECTRE 2018

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‎06-07-2020 04:09 PM

HP Recommended

Hi Daniella,

 

I am facing the same issue with my HP Spectre x360 - 13-ae013dx. How did you fix it? Please let me know, thanks!

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‎06-07-2020 04:41 PM

HP Recommended

How did u fix it i can not fix it for the life of me im ready smash the thing

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‎06-08-2020 04:13 AM

HP Recommended

How did you fix it?

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