Boot device not found please install operating system hard disk

[Reese24]

Hello Community ,

I am new to this of course but I have a serious question .... My husband claimed he accidentally feel on top of my laptop and now when I go to power it on it gives me a black screen with these following errors ( boot device not found ) , disk error 350 , please install an operating system on hard disk . So I went to youtube did the whole f10 thing on the legacy support now I have gotten more reponse from my laptop but it still says the same error it attempts to startup but flash right back to the errors I have listed I also have tried to unscrew the back to see if something is loose because my clumsy husband fell on it but I m scared I might damage as I am not an expert as I think I am so can anyone please help me with anything they did also my warranty is expired because I bought it from a pawn shoo thinking my warranty had a full year so I am sad that I might be paying for another laptop and I just saved up so hard to finally get it than BAMMM !!! All broken can someone who had the issue tell me what's my next step because I am trying to save money and I don't want to spend money on it unless I have to so if anyone fixed theirs without having to buy a new one please help me out !!!! I am desperate my laptop is definitely in need of some using ... Being that I work from home 😞 

[WAWood]

@Reese24 

From your description, it sounds almost certainly that your husband falling on it trashed the internal hard drive -- as this would have much the same effect, if not worse, as it falling off a table onto a hard floor. The hard drives in laptops are not designed to survive such an impact.

So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until you have the replacement drive in hand.

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.

If the drive HAS failed, you would need to replace it -- and that will cost you $50 USD (or so) for a new laptop drive.  Once you have the drive in hand, then you need to remove the current one and restore the laptop using HP Recovery Media you can make using the details in the HP Cloud Recovery information below.

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

If you're not comfortable in that, then you need to create the USB stick anyway and take that, and the laptop, to a local laptop repair facility and have them do the drive swap and restoration from USB stick for you.

Good Luck