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‎05-05-2020 07:39 AM

HP Recommended
Product: 14-cb011wm

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I get error 3F0 and when I push f2 for system diagnostics I only have memory test and storage tests to choose from.  The memory test passes but both the storage “quick” test and “extensive” test do nothing.  I’ve had this CPU for <5 months.  Help.  

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3 REPLIES 3

‎05-12-2020 04:08 PM

HP Recommended

@Gund0235,

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting 3F0 error on startup.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c06201699

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎05-14-2020 08:12 AM

HP Recommended

Hard drive was corrupted so I had to send it in for repair/replacement.  

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‎05-14-2020 09:49 AM

HP Recommended

@Gund0235,

 

Thank you for keeping me posted.

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

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