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‎07-06-2024 01:06 PM

HP Recommended

I checked into the PC Hardware Diagnostics UEF I and when I did a quick Test on it it said No Hard Drive installed. What am i Required to do next? This laptop was advertised as a new laptop and I have never been able to use it. Please help.

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1 REPLY 1

‎07-07-2024 11:15 AM

HP Recommended

You said you bought it new and it has never worked -- so why did you not check in with the seller to return it for a refund?



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