• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-31-2024 09:40 PM

HP Recommended

I had Windows 7 and a while ago my laptop started coming up with a blue screen with a sad face whish message passed too fast for me to read it, then a black screen with message "Boot Device Not Found" followed by shutting down or freezing. REcently I reset it wiping everything up - had my docs in an external - noticed that Windows upgraded on its own to 11, then I download the HP Diagnostics and ran it multoipletiems for about 3 days, it did to find any problem. Computer was working fine for a day, until after reinstalling Grammarly, blue screen and black screen + shutting down started again. I uninstalled grammarly and fine again. Has anyone expereinced this too? Is ti possible to install Grammarly without issues?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.