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Highlighted
jmd2375
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Message 1 of 2
100
Flag Post

Boot issue

‎10-05-2020 11:58 AM

HP Recommended
Product: HP Pavilion Notebook
Operating System: Microsoft Windows 10 (32-bit)

Failure Id 

UC136X-898A8P-MFPWMF-60S203

How to fix?

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1 REPLY 1
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Paul_Tikkanen
Level 20
Level 20
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Message 2 of 2
Flag Post

‎10-05-2020 12:11 PM

HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
UC136X-898A8P-MFPWMF-60S203OKXXXXXXXXXX10/5/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c04655191

 

After you replace the drive, you can reinstall W10 for free by making bootable installation media using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g100-notebook-pc-series/8499304/mode...

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