Booted My Computer In Safe Mode; Asking Me For A Password I Didn't Create

[Haven925]

Hey there, I'm in dire need of some help. Yesterday night, I forgot that I booted my computer in safe mode (without networking). I turned on my computer and it was asking me to login, so I used my usual pin number that I use to login. Nope. It was asking me for a password. The thing is, I didn't set up a password on my computer. I set up a pin number to login. All last night I've been trying to boot up my computer so I can get the command prompt to set my computer back into normal mode (I've also tried to boot up safe mode again but with networking but to no avail). Every time I think I can open up the command prompt it asks me for the password I don't know.

I really don't want to have to erase all my files off my computer and I really can't afford to get a new one. Plus, I have school coming up in two weeks. 

[The_Fossette]

@Haven925

I reviewed your post and I understand that the computer is asking for a password and you do not remember setting up a password on the computer.

Don’t worry, I assure you I will try my best to get this sorted.

I would like to inform you that you cannot set up a pin without setting up a password. I recommend you follow the steps in the below article to reset the password.

https://support.hp.com/in-en/document/c04648973

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe