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hello! i bought a new HP Pavilion, about 2 months ago on amazon, and everything was perfect until it started showing me the "blue screen of death" as shown on the picture below. What can I do in this case? This blue screen shows up like 5 minutes after it´s turned on. helppp
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The picture you posted is not showing but even if it was, we could not help you because we don't have the resources here to debug Blue Screen of Death (BSOD) issues.
You should not be having problems like this with a new PC!
You paid for free HP Tech Support as part of the warranty coverage, so you might as well make use of it.
Unfortunately, we are NOT HP Tech Support and we have no way to diagnose or repair your PC, so while this PC is still under warranty, you should contact HP Customer Support directly to have them put you in touch with HP Technical Support to see what they can do about troubleshooting and repairing your machine remotely.
I did this recently and the HP Tech was able to remotely access my PC from the Internet to check out the problems.
If they are unable to fix your PC, then you need to explore what options you have to get it replaced under the warranty.
To contact HP Support Goto this page https://support.hp.com/us-en/contact-hp
I am a volunteer and I do not work for, nor represent, HP
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