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- Notebooks
- Notebook Operating System and Recovery
- Broken power button

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08-28-2019 12:58 AM - edited 08-28-2019 01:03 AM
In the corner of my laptop near the screen where also the power button was a crack it happened after I lost the screw. After i replaced it , it got lost again and when I opened it the whole part in the corner cracked and now I can't open the laptop at all or the whole plastic around the keyboard will crack. I tried opening it a little and tried turning it on but it won't work with the plug in or out.
What do i do?
08-28-2019 01:35 AM
Hello @Anna_1235
Thank you for posting in the HP Support Community.🙂
Best would be to send or bring the computer to HP Authorized Service Center to get it repaired
or call HP Support to explore local support options >> https://www8.hp.com/uk/en/contact-hp/phone-assist.html
It is hard or impossible to assist you remotely (online) with hardware related issues or hardware repairs since I (we) cannot see the things on our own, have no parts and don't know your actual skills (no offense intended). Therefore, please reach to HP or find a local authorized service center to have the computer repaired.
Let me know how it goes.
*** HP employee *** I express personal opinion only *** Joined the Community in 2013