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Luannbrandt
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Brother died laptop in his name how do I change a user don't know his pin

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14-dq1038

Brother passed away so not know pin. How do I add a user when can't get into the computer.

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MarcusC
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Hey @Luannbrandt 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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