Buffer memory being full and my HP laptop is crashing regularly

[Daruba]

Hello,

I am seeking for assistance. I have an issue of buffer saturation on my HP  laptop's : "Buffer being full" as mentioned by an information that appeared on the screen.  However, the PC Hardware Diagnostic is good. No changes have been made, no new software has been installed, and updates are carried out regularly.

LAPTOP-4G0G5AT4

HP PAVILION LAPTOP

Processor AMD Rysen 7 5700U with Radeon Graphics, 1801 Mhz

Microsoft windows 11.

Please, what can I do to solve this problem ?

Thanks much for your help.

[Garp_senchau]

@Daruba,

Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

• Restart your laptop to clear temporary glitches. Also, you can perform a power drain: 
  • Remove all connected peripherals. shut down the laptop.
  • hold the power button for 20-30 seconds and restart it (add the peripherals back)
• Update drivers from the HP Support website, especially for graphics and chipsets.
• Check for Windows updates in Settings and install any pending updates.
• Run System File Checker by typing sfc /scannow in Command Prompt (Admin).
• Run DISM command DISM /online /cleanup-image /restorehealth, then restart your laptop.
• Perform a clean boot by disabling startup programs in Task Manager and restarting.
• Scan for malware using Windows Defender or another antivirus.
• Check Task Manager to see if any program is using too much CPU, RAM, or disk.
• Update BIOS from the HP Support website if a new version is available.
• Use System Restore to go back to a point before the issue started.

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Problem solved? 🎉 Awesome! Mark this as the Accepted Solution to help the next person find their way faster. 🧭 And if it was helpful, click 'yes'—you’ll make someone’s search journey that much easier (and give this reply some well-deserved street cred 🏅)

Regards,

[Daruba]

Hi, Good day!

I am so grateful for your kind assistance! I was able to carry out the very first step suggested, which is very simple. As for the rest, I've tried, but I haven't managed to do it because I'm not familiar with the computer processes. But the first step was enough as my HP is working normally again, so far at least. So, I warmly thank you for your  valuable contribution.

[Garp_senchau · Accepted solution]

Hi @Daruba 😊

I'm so glad to hear that the first step worked and your HP is running normally again! 🎉 That’s great news! If anything else comes up, don’t hesitate to reach out—I’m always happy to help.

Also, if you could mark this as the accepted solution, it might help others who run into the same issue. 👍 Thanks again, and have a wonderful day! 💙

Regards,