You should not be having issues like this with a new PC! So, you need to use the link below to contact HP Customer Support to see about getting your PC serviced or returning it. You will have to open a service ticket and when that is done, you will be provided detail contact information:
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".