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Lon007
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Message 1 of 2
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CMOS Battery issue new laptop 12 days old

HP Recommended
Hp Spectre 15 360
Microsoft Windows 10 (64-bit)

Error in start up stating CMOS battery is not genuine!

the laptop is only 2 weeks old and never been open!

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@Lon007 

You should not be having issues like this with a new PC!  So, you need to use the link below to contact HP Customer Support to see about getting your PC serviced or returning it. You will have to open a service ticket and when that is done, you will be provided detail contact information:

 

USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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