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‎09-04-2024 05:37 AM

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-ae0000 (9J127AV)

HELLO 

I JUST BUY A NEW OMEN GAMING LAPTOP  2 MONTH A GO AND NOW ITS THROWING ME A CODE 90B

MY QUESTION IS DO I NEED TO SEND IT BACK TO REPAIR THE ISSUE OR WHAT YOU'LL RECOMEND ME TO DO 

THANKS IN ADVANCE 

Category:
1 REPLY 1

‎09-04-2024 05:56 AM

HP Recommended

Hello @SHOBY2 , how are you ?

 

Please, since it is a new product, just try updating the BIOS.

If this error persists even after the update, I recommend activating the warranty for analysis and possibly replacing the processor fan.

 

Best Regards

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