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‎09-26-2023 04:51 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (32-bit)

I need help with my Compaq 58 windows 8 laptop. I can't go no further then the preparing automatic repair screen then it goes blank, then it goes to the diagnostic screen then it repeats it's self. Help on how to fix this problem step by step 

Category:
1 REPLY 1

‎10-06-2023 08:43 AM

HP Recommended

@Atrumelissa

 

Welcome to the HP support community.

 

I understand that your notebook goes to the automatic repair screen, I am glad to assist you.

Update the BIOS to fix the issue.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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