CYCLIC REDUNDANCY CHECK ERROR

[Cshks2208]

I am trying to re install Windows 10 after the laptop crashed I got to the part where I’m trying to create partitions when I get the following message:

Diskpart has encountered a error: Data error.
(Cyclic Redundancy Error)
See the System Event Log: For more information.

Could anyone please help me with this problem. As I don’t know where to go from here.

[A4Apollo]

Hi! @Cshks2208, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand when you run the diskpart command on your PC you are getting Cyclic Redundancy Error on your PC.

Don't worry I'll try to help you out.

Did you make any software or hardware changes on your PC?

Please provide the product number of your PC to assist you better.

As you mentioned when you run the diskpart command on your PC you are getting Cyclic Redundancy Error on your PC.

Cyclic Redundancy Check is an error-detecting code used for data verification. When you get this error message, it means there is something wrong with the files or the hard drive. 

The error could be caused by the file itself or the hard drive. So first, copy the file to another drive to determine the cause. If you can’t copy the file to another file either, the problem is in fact in the file itself. If you can, the problem is the hard drive.

Try restoring the BIOS to default and check if it helps.

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Also, You can try running a hard drive test on your PC from F2 and check if it the hard drive is faulty.

Whenever the Hard Disk Short/Long DST test fails that indicates that the Hard Disk Drive has failed and that requires a replacement to resolve the issue.

Refer this article to know more information about running system diagnostics on your PC.

If the hard drive diagnostics test passes, try performing a push button reset on your PC.

Refer this article to know more information about performing a push reset.

Also, Refer this article to know more information about hard drive issues.

If the hard drive test fails, Please contact HP support for service options.

Link to contact HP.

If the solution provided worked for you, please mark accepted solution for this post.

Hope to this answers your query!

Have a great day! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Cshks2208]

Thsnk you for your reply. Unfortunately, still seems to be faulty.

[Cshks2208]

Tried everything but still not working.

[Riddle_Decipher]

@Cshks2208

It looks like you were interacting with @A4Apollo, but he is out for the day & I'll be glad to help you out, 

I'm the Riddle_Decipher & I'm at your service. 

I reviewed your concern and the entire conversation, did some research and here's what I recommend:

If you've already attempted to reset windows & performed hardware tests as suggested previously, using the below links:

1) Microsoft Push-Button Reset : http://hp.care/2toQrBj

2) Testing for Hardware Failures : http://hp.care/2sZtJzF

I recommend reinstalling the windows using the HP Recovery Manager, using the below article:

http://hp.care/2i3gmKw

And if the issue persists, after all of the above & the previous suggestions, please Contact HP to have the device repaired:

HP Support can be reached by clicking on the following link:  

* Open link:  http://hp.care/2moMFSc

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!

[Cshks2208]

PRODUCT NUMBER

Z3D81EA#ABU

HP STREAM 14 - ax002na (On HP Box)

[Cshks2208]

Thank you so much your correspondence. I really did appreciate this. I will certainly have a try with what you’ve suggested and will get back to you with the outcome.

Thanks once again

[MKazi]

@Cshks2208

You're most welcome. 🙂

As @Riddle_Decipher is out of the office today, I'm replying to you.

Sure, feel free to reply as conveniently as possible. 

Cheers! 🙂