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HP Recommended
HP ENVY x360 Convertible Laptop PC 13m-bd0023dx
Microsoft Windows 11

how to fix error code 0xa00f4244 hp envy laptop

1 REPLY 1
HP Recommended

Hi @CND042605G 

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

If the error message We can't find your camera. Error code: 0xa00f4244<NoCamerasAreAttached> is displayed when you open the Camera app, use the steps in this document to troubleshoot the issue.

 

Verify that your computer has a camera installed

  • Take a moment to visually inspect the top of your computer monitor. If your computer has a webcam, you should see a small lens in the top center, above the screen. Some models do not come with a webcam and the area where the webcam would normally reside is replaced by a small plastic plug.
  • Also, you might go to HP Customer Support to check for a webcam in the product specifications for your computer.

 

Note: Often, there are small holes near the top center of your monitor. These holes are for the microphone or other sensors and do not contain a webcam.

  • If your computer does not have a built-in webcam, you must use an external USB webcam.
  • If your computer has a built-in webcam and you cannot use it, find and use the webcam software that came with your computer.

Webcam location replaced by a plug

 

Click here for the remaining steps. 

 

Hope this helps! Keep me posted for further assistance

 

Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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