Can HP locate my stolen laptop?

[Shonie80]

Some one stole my laptop and the battery is completely dead and I cannot locate it can you help me find it ?

[WAWood · Accepted solution]

@Shonie80 

Sorry, but this is only a Support Community staffed mostly by volunteers and we can do nothing to track or recover missing property.

If you were signed into your device using a Microsoft account (you would know because your login screen would have shown an email address or you would be using a PIN code), then you can follow these instructions from Microsoft:
https://support.microsoft.com/en-us/help/11579/microsoft-account-find-and-lock-lost-windows-device

But, if you were signed in to your device using a local account, then you are basically out of luck.

What I recommend is contacting HP using this link: https://support.hp.com/us-en/contact-hp?openCLC=true

Contact the local law enforcement authorities about the missing PC -- provide them all the information they need and show them proof of ownership. You will most likely need to this to have then return the lost PC to you if they find it

When the lost PC is returned, contact Absolute Software to see about getting Lojack for it. That enables you to report a lost PC and then locate it, once it is then connected to the Internet.

[Shonie80]

I did do that but it says it can’t find it 

[WAWood]

@Shonie80 

I'm sorry to hear that, but as I already said, there is nothing we can do to locate your stolen device.