12-03-2016 05:49 PM
I have an HP Notebook 15-ba020nr that I purchased 8/2016. Windows 10 OS. I ran into a problem doing a System Restore and Technical Support walked me through a number of things but in the end I was told I needed to do a System Recovery. I am doing that now.
I asked Technical support if After doing the System Recovery, if i could restore a System Image Backup that I have on an external HD (USB) that I created in September. I created the System Image from: Control Panel > System and Security > Backup and Restore (Windows 7) > Create a System Image.
They said "no" I could not do that. I really would like to be able to do that because I do not want to manually reinstall all my software (I mean the software I purchased later--not the pre-instaled software). I thought the System Image backup was just for this purpose.
So, I am asking if I can restore a System Image Backup after I do a System Recovery? If not, an explanation would be nice. Thank you in advance.
Solved! Go to Solution.
12-03-2016 08:37 PM
12-04-2016 12:31 PM - edited 12-04-2016 12:57 PM
Oh, thank you. I will try that.
Question: I have multiple images, from 4 computers, saved on my external hard drive. Is that going to be a problem or shoudl I put my September image on a flash drive by itself and use that?
Thank you again.
12-04-2016 01:38 PM