Can I prevent a laptop user from doing a factory reset?

[GrandpaG]

Is there a way to prevent a user of the laptop from doing a factory reset?

[ub6424]

Hello @GrandpaG 

Sorry to hear that you are having problems ... I would like to help you.

(1) Open cmd.exe as Administrator and run command:

reagentc.exe /disable

Reference:

Microsoft Documentation: REAgentC command-line options

(2) Reboot

(3) Please report your results

Good luck

[GrandpaG]

Thanks very much - I've done that, then tried Recovery in Settings and it's no longer allowing reset.

I believe F11 will reboot the laptop to factory reset - I'd rather not try this in case it still works.

So can you tell me if "reagentc /disable" stops that, or does it just stop access via Settings?

If it doesn't stop the F11 route to reset, is there another way to stop it?

Regards, George

[ub6424 · Accepted solution]

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@GrandpaG wrote:

Thanks very much - I've done that, then tried Recovery in Settings and it's no longer allowing reset.

I believe F11 will reboot the laptop to factory reset - I'd rather not try this in case it still works.

So can you tell me if "reagentc /disable" stops that, or does it just stop access via Settings?

If it doesn't stop the F11 route to reset, is there another way to stop it?

Regards, George

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You're welcome !

I cannot answer your last questions. Maybe you could ask the Microsoft Community

Good luck

[GrandpaG]

Thanks again!