-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Can I upgrade my laptop having AMD Ryzen 3 3250U processor a...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
05-13-2024 07:39 AM
Device name DESKTOP-A3BG7FM
Processor AMD Ryzen 3 3250U with Radeon Graphics 2.60 GHz
Installed RAM 8.00 GB (5.92 GB usable)
Device ID E21B25BA-05F2-44C4-9232-4E5B59BA081E
Product ID 00356-02342-70751-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
1 REPLY 1
05-13-2024 08:57 AM
None of the information you posted identifies the model number or product number of your notebook.
How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes
Also, from what you posted, your notebook already has 8 GB of memory, not 4 GB.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.