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HP Recommended

Device name DESKTOP-A3BG7FM
Processor AMD Ryzen 3 3250U with Radeon Graphics 2.60 GHz
Installed RAM 8.00 GB (5.92 GB usable)
Device ID E21B25BA-05F2-44C4-9232-4E5B59BA081E
Product ID 00356-02342-70751-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

 

 

1 REPLY 1
HP Recommended

None of the information you posted identifies the model number or product number of your notebook.

 

How to Find Your HP Laptop Model Number (Video) | HP® Tech Takes

 

Also, from what you posted, your notebook already has 8 GB of memory, not 4 GB.

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