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Locked

‎12-22-2023 01:38 PM

HP Recommended
Product: HP Laptop - 15z-ef100 CTO
Operating System: Microsoft Windows 11

After recent upgrades I can no longer open files saved to my computer!

Category:
2 REPLIES 2

‎12-25-2023 10:56 AM

HP Recommended

Hi Obie69,

 

Welcome to the HP!


I understand that you are not able to open files, I am glad to assist you today.
 

Please click on this link : 

 

https://support.hp.com/in-en/help/windows-10-support-center-computing

 

Hope this helps!

 

Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards,

Raj
 

Raj2111
I am an HP Employee

Was this reply helpful? Yes No

‎12-27-2023 02:30 PM

HP Recommended

Hi Obie69,

 

I did not hear back from you yet. Please let me know whether your issue is resolved or if you need additional help.

 

Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

 

-Regards.

Raj2111
I am an HP Employee

Was this reply helpful? Yes No
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