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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Can not find ACPI\INT347E\2 and Camera Sensor imax219 Drive...

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08-31-2023 08:11 PM - edited 08-31-2023 08:36 PM
i really don't get My camera Drivers. Someone please enlighten me which drivers i need to install. there showing ov7251,sonyimax219 driver need to update. ACPI\inti347e\2 error also. when i try to update it just crush my my os is windows-10 22h2. Is there any camera update for Win-1122h2 also?
08-31-2023 10:34 PM
Hi:
This is the only camera driver HP has on your notebook's support page.
Driver - HP Elite x2 1013 G3 | HP® Customer Support
That driver will also install the ACPI\int347e device.
Here is a partial copy and paste of the driver setup information file which shows driver support for the camera and ACPI\int347e device:
;Copyright (c) 2010-2017 Intel Corporation
;
;Module Name:
;
; ov7251.inf
;
;Abstract:
; INF file for installing OV7251 camera sensor (ACPI\INT347E) driver
;
;Installation Notes:
; Using Devcon: Type "devcon update ov7251.inf ACPI\INT347E" to install
;
; For XP and later
[Standard.NTamd64]
%ov7251.DeviceDesc%=Ov7251_Device, ACPI\INT347E
%ov7251.DeviceDescMSHW%=Ov7251_Device_MSHW0072, ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0072
%ov7251.DeviceDescMSHW%=Ov7251_Device_MSHW0074, ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0074
%ov7251.DeviceDescMSHW%=Ov7251_Device_MSHW0122, ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0122
%ov7251.DeviceDescMSHW%=Ov7251_Device_MSHW0142, ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0142
%ov7251.DeviceDescMSHW%=Ov7251_Device_MSHW0152, ACPI\VEN_INT&DEV_347E&SUBSYS_MSHW0152
%ov7251.DeviceDescHP%=Ov7251_Device, ACPI\VEN_INT&DEV_347E&SUBSYS_Truevision
; For XP and later
[Standard.NTamd64]
%imx219.DeviceDesc%=imx219_Device, ACPI\SONY219A
%imx219.DeviceDescHP%=Imx219_Device, ACPI\VEN_SONY&DEV_219A&SUBSYS_Truevision
09-01-2023 09:48 AM
i really appreciate your answer but i really frustrate after tried full day to resolve this problem. my system crush continuously. i download OV7251 camera sensor from https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elite-x2-1013-g3/21019707/swItemId/ob-...
but while i try to update it manually, it crush again and again. could you please help me to install this driver. i don't have idea about devcon update. without it i don't able to run camera in my device. it's really frustrating. could you please have a look and check out my system and driver details via anydesk. please send me your convenient time to dotest0007@**bleep**.com or add me at your telegram - "m4sum008"
thanks advance
09-01-2023 10:32 AM
You're very welcome.
Unfortunately, I wouldn't know why the driver is causing the notebook to crash and what to do about it--especially since you have already tried to manually install the driver and it still crashed.
If your notebook came with W10 from HP, I recommend that you use the HP cloud recovery client utility to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with the notebook.
Driver - HP Elite x2 1013 G3 Tablet | HP® Customer Support
Here's an info link for how to use the utility.
The utility installs a plain version of W10, but there is a way to automatically install the drivers and software.
Read the instructions under the 'Installing HP drivers and software after recovery' section.