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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Can't Downgrade Bios

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06-22-2018 05:46 PM
Thank you for posting on the HP Support Forums,
I understand your concern and to help you out,
I have escalated your concern to HP's Support Team in your region to have it reviewed for available options (if any).
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Please send a Private Message, if you aren't contacted within 4-5 business days.
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Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
06-22-2018 06:22 PM - edited 06-22-2018 06:28 PM
Just so you know this has been escalated about 3 times already(not including this new one) so I'm writing this to say don't. There's nothing you can do and I reached this point with the last escaltation. Not that I don't want it fixed but it's at the point where I have to try a new system board and I'm 99% sure this escalation would reach a dead end if I decided to pursue it. Also it's out of warranty.
I'm continuing this thread because maybe someone else on this board has gone through the same thing and to have a record for anyone else having this problem.
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