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HP Recommended
HP Laptop 15s-du3xxx
Microsoft Windows 10 (64-bit)

while trying to install windows 10 cant find driver for hard disk. error like "locate IRST drivers path".
in official website cant find drivers for my laptop model, kindly send link for my laptop drivers.
my laptop model :15s-du3038tu.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Here's what you need to do to reinstall W10 on your notebook...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

The link they direct you to the HP support site doesn't work.

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.1.1138

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

 

 

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

Here's what you need to do to reinstall W10 on your notebook...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

The link they direct you to the HP support site doesn't work.

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.1.1138

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

 

 

HP Recommended

Thank you . It worked but after reinstalling windows 10 home it only gets updated upto windows 10 home 1909 version and while checking for updates it shows that the system is upto date. How can I update it to 20h2 . The touchpad and audio is not working bcoz of this 

 

HP Recommended

Thanks for the info it worked for me.

HP Recommended

You're both very welcome.

 

@06sriram , you should be able to click on the blue Update Now button at the link below to upgrade from v1909 to v20H2.

 

Download Windows 10 (microsoft.com)

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