Can’t connect to WiFi

[Mkinstad]

Hello my laptop suddenly lost Wi-Fi and now it won’t even find a network?

[Alden4]

Hi @Mkinstad,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP 15.6-inch laptop can't connect to WiFi and isn't finding any networks, here are several troubleshooting steps you can try.

Restart Your Laptop and Router

• Sometimes, simply restarting both your laptop and the router can resolve connectivity issues.
• Power cycle the router by unplugging it for 30 seconds, then plugging it back in.

Check the WiFi Switch/Key

• Some HP laptops have a physical WiFi switch or use a keyboard shortcut (usually Fn + F12) to toggle WiFi on/off. Make sure it is turned on.

Enable WiFi Adapter

• Press Windows + X and select Device Manager.
• Look for Network adapters, and find your WiFi adapter (it may be listed as something like Intel Wireless or Realtek).
• Right-click on the adapter and choose Enable if it's disabled.

Update or Reinstall Network Drivers

• In Device Manager, right-click on your WiFi adapter and select Update driver. Choose Search automatically for updated driver software.
• If that doesn’t work, try uninstalling the driver and then restarting the laptop. Windows should automatically reinstall the driver.

Network Troubleshooter

• Go to Settings > Update & Security > Troubleshoot.
• Select Internet Connections and run the troubleshooter to find and fix any network problems.

Check WiFi Settings

• Make sure your laptop is not set to Airplane Mode (you can check this from the action center or the Network & Internet settings).
• Go to Settings > Network & Internet > WiFi to ensure your WiFi is turned on.

Check Router Settings

• Ensure that your router is not blocking the laptop’s MAC address. You can check the router's configuration through its web interface.
• Confirm that other devices are able to connect to the WiFi network to rule out router issues.

Reset Network Settings

• If the above steps don’t work, you can reset your network settings by going to Settings > Network & Internet > Status > Network Reset.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support