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‎09-26-2020 06:02 PM

HP Recommended
Product: Pavilion dv7
Operating System: Microsoft Windows 7 (64-bit)

I can't download drivers from https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv7-3000-entertainment-notebook-pc-seri... .  Hard disk crashed and I will need to download drivers after i re-install the OS.

6 REPLIES 6

‎09-26-2020 06:22 PM

HP Recommended

Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

https://support.hp.com/us-en/document/c00033108

 

The problem you are facing is that HP retires support for PC's that are 10 or more years old, which is why the dv6-3000 driver page isn't responding.

 

However, they haven't retired the dv7-3100 Intel model series yet, and if your notebook has an Intel processor and chipset, the drivers from that site should work on yours.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-3100-entertainment-notebook-pc-seri...

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‎09-27-2020 05:04 PM

HP Recommended

My computer is a Model dv7-3079wm.

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‎09-27-2020 05:11 PM

HP Recommended

The processor in this computer is an AMD Turion.

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‎09-27-2020 06:09 PM

HP Recommended

The drivers from this model should work on yours.   Don't use the BIOS files though.

 

The dv6 model series is the 15.6" display version of your notebook.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-3100-select-edition-entertainment-n...

 

I highly recommend you save these driver files someplace, because HP will probably be retiring this support page very soon.

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‎10-01-2020 01:55 PM

HP Recommended

Paul,

I have saved these drivers.  Now I am just waiting for the replacement disk drive so I can install them.

Thank you for your time and effort.

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‎10-01-2020 02:25 PM

HP Recommended

You're very welcome.

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