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‎01-02-2021 02:57 AM

HP Recommended
Product: HP Stream Notebook 14 Blue
Operating System: Microsoft Windows 10 (32-bit)

I've been trying to factory and I keep getting an error saying "additional disk space needed". I've ran the disk cleanup and it says I need an additional 3.23 GB of free disk space is needed on (C:). I really need help with hard resetting my laptop because I want to sell it 

1 REPLY 1

‎01-02-2021 09:10 AM

HP Recommended

@Tanikki 

A reset will NOT remove your personal data from the laptop  Read this thread about what you need to do to prepare the laptop for resale:  https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Preparing-a-used-HP-notebook-for-resale/ta-p/...



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