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HP Recommended
HP EliteBook 840 14 inch G10 Notebook PC (6V5Y1AV)
Microsoft Windows 11

Please see screenshot:

 

This 'Assistant' app is nowhere to be found.This 'Assistant' app is nowhere to be found.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

 

The one on the web site is a scripts that allows HP to use Hp Support assistant to see the drivers you are missing, my advice use the link I sent you, read the manual also for its use, it is the best there is for these laptops, in fact many drivers that you do not see on the support page of your model, you can see them with this application,

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

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3 REPLIES 3
HP Recommended

Hi @Tony_Czar 

 

this message refers to this application

 

HP EliteBook 840 14 inch G10 Notebook PC Software and Driver Details

 

but I recommend that you use the following is the best for business laptops

 

HP Image Assistant | HP Client Management Solutions

 

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
HP Recommended

Thank you.  I find it confusing that my visit to the HP website advised (actually, required) that I use a 'HP Download and Install Assistant' app when I can't find that anywhere.

 

Appreciate the link to 'HP Image Assistant'.  I don't know what this is, but I'll learn.  I'd seen the use of images via 'HP Support Assistant', but didn't learn what it is back then.

HP Recommended

 

 

The one on the web site is a scripts that allows HP to use Hp Support assistant to see the drivers you are missing, my advice use the link I sent you, read the manual also for its use, it is the best there is for these laptops, in fact many drivers that you do not see on the support page of your model, you can see them with this application,

 

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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