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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Can't find HP Download and Install Assistant app

Create an account on the HP Community to personalize your profile and ask a question
11-17-2024 05:13 AM
Accepted Solutions
11-17-2024 09:25 AM
The one on the web site is a scripts that allows HP to use Hp Support assistant to see the drivers you are missing, my advice use the link I sent you, read the manual also for its use, it is the best there is for these laptops, in fact many drivers that you do not see on the support page of your model, you can see them with this application,
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
11-17-2024 08:59 AM - edited 11-17-2024 09:00 AM
Hi @Tony_Czar
this message refers to this application
HP EliteBook 840 14 inch G10 Notebook PC Software and Driver Details
but I recommend that you use the following is the best for business laptops
HP Image Assistant | HP Client Management Solutions
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
11-17-2024 09:18 AM
Thank you. I find it confusing that my visit to the HP website advised (actually, required) that I use a 'HP Download and Install Assistant' app when I can't find that anywhere.
Appreciate the link to 'HP Image Assistant'. I don't know what this is, but I'll learn. I'd seen the use of images via 'HP Support Assistant', but didn't learn what it is back then.
11-17-2024 09:25 AM
The one on the web site is a scripts that allows HP to use Hp Support assistant to see the drivers you are missing, my advice use the link I sent you, read the manual also for its use, it is the best there is for these laptops, in fact many drivers that you do not see on the support page of your model, you can see them with this application,
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.