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HP Recommended
HP ENVY x360 Convertible Laptop PC 15m-ed1013dx
Microsoft Windows 11

Hi, 

So i was trying to do a fresh windows install for my laptop and i'm unble to do so because the 256gb kioxia drive is not showing up in the installer. 

i think its a driver issue, if so what driver should i download.

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You need to add Intel RST storage controller driver to the Windows installation media for it to see the storage drive since your laptop comes with an Intel Core 11th gen processor. 

 

you can download IRST driver (sp146929) from the link below, 

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

 

Then follow the steps below to complete the installation:

 

1. Connect your Windows installation usb drive to the laptop (use an installation usb drive created with Microsoft Media Creation Tool rather than with Rufus for the best results).

2. Right-click on the downloaded sp file and click on "Run as administrator" to start the extraction process.

3. When you are asked where to save files, with the default directory path being displayed, click on Next.

4. Go to C:\SWSetup and locate the sp146929 folder that holds extracted files. Double click the folder and copy the F6 folder to the root directory of the Windows installation usb drive.

5. Run the Windows installation from the usb drive, and when you are asked where to install Windows, click on Load Driver.

6. Click on Browse then click the usb drive in the window that opens.

7. Click on the F6 folder and click OK.

8. Two drivers will be displayed. Select either one then click OK.

9. Now the drive will be displayed with partitions (if the drive already has Windows installed). Delete all the partitions to see "Drive 0 (or 1) Unallocated space" then click Next to proceed the installation.

 

Upon completion of the installation, you can go to your model's drivers download site to install drivers.

HP ENVY x360 Convertible Laptop PC 15m-ed1000 Software and Driver Downloads | HP® Support

 

 

 

View solution in original post

1 REPLY 1
HP Recommended

You need to add Intel RST storage controller driver to the Windows installation media for it to see the storage drive since your laptop comes with an Intel Core 11th gen processor. 

 

you can download IRST driver (sp146929) from the link below, 

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

 

Then follow the steps below to complete the installation:

 

1. Connect your Windows installation usb drive to the laptop (use an installation usb drive created with Microsoft Media Creation Tool rather than with Rufus for the best results).

2. Right-click on the downloaded sp file and click on "Run as administrator" to start the extraction process.

3. When you are asked where to save files, with the default directory path being displayed, click on Next.

4. Go to C:\SWSetup and locate the sp146929 folder that holds extracted files. Double click the folder and copy the F6 folder to the root directory of the Windows installation usb drive.

5. Run the Windows installation from the usb drive, and when you are asked where to install Windows, click on Load Driver.

6. Click on Browse then click the usb drive in the window that opens.

7. Click on the F6 folder and click OK.

8. Two drivers will be displayed. Select either one then click OK.

9. Now the drive will be displayed with partitions (if the drive already has Windows installed). Delete all the partitions to see "Drive 0 (or 1) Unallocated space" then click Next to proceed the installation.

 

Upon completion of the installation, you can go to your model's drivers download site to install drivers.

HP ENVY x360 Convertible Laptop PC 15m-ed1000 Software and Driver Downloads | HP® Support

 

 

 

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