steviee111 Student
2 0 0 0
Message 1 of 2
Flag Post
HP Recommended


Can't find how to make restore backup dvd's?

HP Black Licorice 15.6" 15-F38
Microsoft Windows 10 (64-bit)

I can't burn the restore backup dvd's to this laptop. Two nights of searching and nothing and then I found this from a HP representative;


   However those tools are not going to help for making a Windows 10 image. For Windows 10, the intention of Microsoft is to dispense with recovery images, however there are still ways to make one. Here are a few pages I found that cover the options in the operating system, how to make a repair disk, and to make an image.


I have 12 days to return this laptop to Walmart and I will if I can't make dvd"s I will. Hope this isn't going to be like the shut down button in win 8.




Provost Provost
9,767 8,617 704 3,165
Message 2 of 2
Flag Post
HP Recommended


Can't find how to make restore backup dvd's?

Hello @steviee111


Welcome to the HP Support forum.


If you want to create HP Recovery media - I recommend you use USB pen drive as a source to store the recovery image.

Click on Start and search for HP Recovery Manager or something like this .  I found this video example >>


Also, note that if the PC arrived with Windows preinstalled by HP (a.k.a. OEM Windows), you already have a recovery images stored in the HDD's recovery partition and will/should work as long as the HDD works fine or something doesn't corrupt the image



Something else, probably the best back-up strategy is to :

- buy an external USB Hard Disk Drive (HDD)


and use this Windows built-in feature called System Image creation. More info:




You can often and regularly create exact images (copies) of the entire HDD of your PC and store this on an external HDD. You can then restore the PC to the exact same condition as of the date/time of the system image creation. You can create initial image, you can also later create newer. These images store everything on your PC including OS, drivers, programs, your personal data.



Hope this helps.

****  Please, click on the button below to mark this post as an ACCEPTED SOLUTION if it helped you
****  Don't hesitate to hit the THUMB-UP+ button below to say THANKS or give LIKE
I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** IT Commodity and Cyber Security professional

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation