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HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck0000 (2Y4A6AV)
Microsoft Windows 11

Hello i have no system on my laptop i delete everything i use a USB to creat a bootable windows 11 but when it come to partition where i want to install my laptop the system can't detect them an i understand that i have to switch AHDC using SATA but I can't find it in my bios what can i do i want to use my laptop i have an omen 17-ck00

2 REPLIES 2
HP Recommended

I looked up your PC product code 2Y4A6AV here, and you should have cloud recovery but I cannot be sure because of your country.

 

HP Cloud Recovery Tool (Windows 10 and 11)

The HP Cloud Recovery Tool is an application developed by HP.  It enables customers to access a digital download of their recovery media and create a bootable USB drive (Minimum 32GB) to recover their units back to factory status.

Download tool here  Microsoft Store

For further information about this tool, click on the following link.

Learn more

 

If you have cloud recovery -------

 

Before doing cloud recovery you need to reset the bios to default. Press F10 to get into Bios and then press F9 to set all defaults, make sure you have secure boot enabled, and save settings when exiting.

 

 


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HP Recommended

Hi, @Rudyabihanna 

 

I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and if those are the right drivers Windows should find the drive and install.

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