Can't find the right driver.

[whosthegoodboy]

I have bought this PC: https://www8.hp.com/emea_africa/en/products/laptops/product-detail.html?oid=21858663#!tab=features , and I don't know how to find the right driver for my model, because there so many drivers and some of them are clearly for other models of the HP 250 G6, mine is (3QM21EA). Can someone help me tell me which drivers should I download.

This is the driver page: https://support.hp.com/us-en/drivers/selfservice/hp-250-g6-notebook-pc/15747807/model/15747879?sku=3...

There are 15 graphic drivers for my model and many of them are for AMD GPUs and my model doesn't have any AMD component.

Please help me, tell me which one is the right one for my model.

Thank you in advance.

[REO51ST]

@whosthegoodboy

What version of Windows came with the laptop???

What CPU do you have installed???

What is the latest update that you have for W10 " 1803, 1709 or 1703 " ???

REO

[whosthegoodboy]

First of all thank you for helping

This version of the laptop came with freedos (2.0 I guess)

CPU: i3-7020U

W10 Build 1703

This is the notebook: HP 250 G6 (3QM21EA)

If you need any information let me know

[REO51ST]

@whosthegoodboy

Your CPU is Kaby Lake:

There is no update for your Intel Graphics.

Kaby Lake / 1703

There is for Kaby Lake 1709/1803:

Untill you upgrade to 1709 or 1803 use this driver.

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79986.exe

REO

[whosthegoodboy]

Thank you for reply me I'll download it a try it asap.

In the meanwhile I've tried Driver booster but I'm not sure I've download the right drivers because (for example)on:

IDE ATA/ATAPI CONTROLLERS

I have this:

Intel(R) 6th Generation Core Processor Family Platform I/O SATA AHCI Controller

The problem is that I have a 7th gen CPU(i3 7020U), so there a good chance that this is the wrong driver. Can you helping me with this?

[iomare · Accepted solution]

Hi,

You could install HP support assistant which should be able to find all the correct drivers for your system.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

Hope it helps,

David

[whosthegoodboy]

Thank you so much, I have tried it and it seems to work I've updated two drivers till now.