Can’t get into laptop keeps restarting and has an error code

[Stevie721]

Have a blue screen and keeps trying to restart

says Inaccessable_Boot_Device and error code 0xc0000001

want to know is there a way I can get into start screen so I can transfer my files to new laptop as this one is done? 

[VikramTheGreat]

Hi @Stevie721,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear about the blue screen error code 0xc0000001 you're facing.  The error code 0xc0000001 is typically associated with a problem with the Windows Boot Manager, which can cause the Blue Screen of Death (BSOD) on your PC or it can be related to hardware. 

Please try to run a Hardware test on the PC first, and let me know if the hardware is working or not.

Extensive Test:

1. Hold the power button for at least five seconds to turn off the computer. 
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 
4. Click Extensive Test.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[VikramTheGreat]

Hi @Stevie721,

I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
 

If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
 

I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Take care and have a great day ahead!
 

VikramTheGreat

HP Support